Archive for May 30, 2009

Attracting, Nurturing & Retaining Customers

Seems pretty basic. According to survey results Heidrick & Struggles, the No. 1 focus for C-level executives in 2009 is the customer—acquiring new ones, increasing retention and improving their lifetime value, in that order.
So, if these relatively simple metrics are what C-Level Execs are looking at to determine marketing success, why do so many “marketing [...]

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Who is the Marketing Team?

It’s great to see that someone else views marketing on the same level I do.  It’s so much more than logos, advertising, press releases, seo, media, etc. I say don’t “do marketing,” “be marketing.”
Great article found by Max Kalehoff at MediaPost.com!
I have been preaching this to clients for years. Every aspect of one’s business is [...]

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