Archive for May 14, 2009

Customer Service Is A Critical Piece of the Marketing Puzzle

I just spoke with my wife regarding a trip she made to Albertson’s to
get groceries. She said it was the most horrible “experience” and she
would “never” go back. It was 11 a.m. and the store was cluttered with
palettes and stockers restocking shelves. When my wife would try to get
a product off the shelf she was [...]

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